Digital transformation to stay competitive in a rapidly changing marketplace
Wipro’s digital solutions for the Consumer Packaged Goods help retailers reimagine their channel strategy by building smarter, flexible and more resilient customer service and supply chain operations. With over 5,000 FTEs, we serve several Fortune 500 clients to create end-to-end planning systems powered by advanced analytics for better complexity management. We help accelerate the role of digitization and automation in supply chain, back-office functions, procurement, finance & accounting, and HR services. Our customized solutions enable our clients’ digital strategy, drive sustainable cost reduction, create cost efficiencies, and deliver superior customer experience. With investments in Holmes led automation, AI, ML, and Retail BPaaS solutions – coupled with deep domain expertise – we help drive your operations to the next level. Further, Wipro’s Fraud and Charge-back Management solutions help prevent revenue leakages and manage disputes with better outcomes.
Consolidation and transformation of financial operations achieved by the client, in addition to 100 percent process compliance by leveraging smart automation and analytics
Wipro offers cargo revenue accounting data processing services to airlines which includes timely and accurately processing of sales reports, flown processing and complete management of interline processing & billing.
Today’s omni-channel consumer shopping experiences include a combination of offline and online channels. While the physical stores are here to stay, the internet based virtual stores are going to be the next big thing.
The COVID-19 pandemic created an unprecedented surge in virtual buyers
Globally, we see companies often introducing new technologies to help shape the landscape of their Retail and Consumer businesses. Such businesses are constantly working on adopting new age solutions and technologies that would enhance their customers’ experiences.
Retail consumers today want to make informed decisions about their purchase
The lockdowns during the pandemic compelled people to become self-reliant.
Retail and consumer omni-channel digital contact centers
Unstructured data created inadvertently in business, and by consumers, is one of the most undervalued arrows in an organization’s quiver.
Before the COVID-19 pandemic disrupted life, businesses, and consumer behavior, brands relied on customer experience only to differentiate themselves among a sea of sameness.
Much has been said about the disruption caused by the COVID-19 pandemic and its effect on human lives and the economy. Undoubtedly, the unprecedented event has wreaked havoc on global markets, but if history is any proof, we will see bold companies that invest ambitiously and timely in their online businesses succeed in the long term.
Explore the great hidden resource that flows untapped through your organization
Right content at the right time in front of right customer
Wipro’s next gen digital financial organization for retailers and CPG clients focuses on hyper-automation, and being customer-first and inclusive.
End-to-end product onboarding solution with a smart hybrid model
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