Using the IDC MarketScape model, IDC compared 10 service providers that provide managed cloud services (MCS).
IDC evaluated 10 service providers against more than 100 criteria as part of its 2019 IDC MarketScape for worldwide managed cloud services analysis. IDC also interviewed 24 buyer organizations to learn more about how the organizations were able to navigate cultural change and generate business results from using managed cloud services. Companies that IDC interviewed came from the retail, wholesale trade, insurance, banking, healthcare, consumer products, government, high tech, aerospace, and telecommunications industries.
IDC spoke with managed cloud services buyers that are located in the United States, Canada, Germany, United Kingdom, Belgium, France, Netherlands, Denmark, Australia, India, and New Zealand.