The new pipeline was integrated with an observability platform that included an intuitive elastic dashboard.
Deploying a hybrid approach to address data security and privacy concerns resulted in significant cost reduction.
As the leading telecommunications operator in Bangladesh.
Mr.Laurent Mignet, Global Head – BI & Analytics from Bharti Airtel, talks about how Wipro’s ability helped them successfully transition from legacy to new stack.
One of the largest telecommunication operators in Europe sought to modernize
Simplified, predictive, and preventive analytics-based solution implemented to improve SLAs & lower operating expenditure while reducing the number of issues for the customer
Wipro helps second Largest mobile service provider in Germany to create a digital ready QA for IT
The network provider leveraged a real-time insights platform with the capability to process 15 billion events a day and a real-time personalized campaign management solution to smart-connect with its subscribers across digital channels
Wipro helped Telenor India, a leading mobile operator, achieve best-in-class service reliability and assurance by reducing IT incidents by a whopping 89%
How Wipro re-engineered Telefonica's processes and tools to optimize and improve their transport networks.
Wipro, leveraging industry expertise and RAPIDS solution framework using Oracle Cloud based service delivery platform, delivers market leading digital customer experience for Vodafone
Wipro delivers high levels of efficiency, consistency and excellent user experience to support NBN’s enterprise wide end user technology and IT Infra operations transformation.
Wipro enhanced the customer satisfaction for Telenor and achieve best-in-class service reliability and assurance by reducing IT incidents by a whopping 89%
Ahmed Abdul speaks about how Wipro successfully transformed Vodafone’s quality landscape to realize 25% reduction in overall cost with better quality.
Wipro enhanced the customer satisfaction for Telenor and achieve best-in-class service reliability and assurance by reducing IT incidents by a whopping 89%
Wipro delivers high levels of efficiency, consistency and excellent user experience to support NBN’s enterprise wide end user technology and IT Infra operations transformation.
Mr.Laurent Mignet, Global Head – BI & Analytics from Bharti Airtel, talks about how Wipro’s ability helped them successfully transition from legacy to new stack.
Wipro, leveraging industry expertise and RAPIDS solution framework using Oracle Cloud based service delivery platform, delivers market leading digital customer experience for Vodafone
How Wipro re-engineered Telefonica's processes and tools to optimize and improve their transport networks.
Ahmed Abdul speaks about how Wipro successfully transformed Vodafone’s quality landscape to realize 25% reduction in overall cost with better quality.
The Innovation Awards ceremony at TCO2019 recognized clients who are using Topcoder to deliver cutting edge solutions in technology to get something truly challenging done.
Technology is complex. And making technology better takes time, dedication, talent, and lots of people.
A1 Telekom sought to evolve its business and improve customers’ brand experience. The network operator knew digital transformation was a critical step, but it needed a partner to support the technology implementation and to facilitate an enterprise-wide change in mindset. A1 Telekom engaged Wipro for this end-to-end transformation, which also helped the company learn how to be digitally self-sufficient over time.
Fiber networks have revolutionized connectivity, uniting people across the globe with high-speed internet and fostering collaboration.
If they move boldly, CSPs are ideally positioned to play an outsized role in the metaverse value chain.
To communications services providers, one of the most compelling features
More and more telecommunication companies are moving their databases to the cloud.
Companies worldwide are driving growth through the cloud, some more quickly and successfully than others
The telecom industry is complex and competitive with a multi-billion customer base across national and continental borders.
The healthcare industry is moving away from a hospital-focused structure to a patient-focused structure. Healthcare operators are predicted to spend $76 billion on 5G digital transformations by 2026 to make this future a reality.
In Indonesia, Telkomsel is currently the largest cellular operator.
How do communication service providers (CSPs) deliver a great customer experience...
New technologies like 5G, plus constantly changing consumer demands...
The telecom application stack is going through a phase of significant change: it is being moved from data centers to cloud infrastructure. This switch puts immense pressure on legacy systems to get acclimatized to the digital environment. Traditional ways of operations do not do justice to the application landscape. In the new environment, digitalizing operations becomes an essential.
The Telecom Supply Chain is unique in the sense that it needs to work as a perfectly synchronized orchestra across multiple functions.
A cross-industry investigation by ABI Research in association with Wipro
5G, IoT, and Edge Cloud offer huge potential for operators to increase their revenue multifold, by transforming the way they offer services to their customers. However, the cost around new spectrum, new radio, 5G core and control plane elements, increased capacity & low-latency transport network, virtualization/containerization, slicing & orchestration requirements all make the cost management and transformation a key compulsion for operators. Many top tier-1 operators have already taken up Network Optimization and End-to-end Network Lifecycle Automation as visionary projects to optimize costs.
As telecom networks are moving from 4G to cloud-native 5G, OEM vendors are evolving their products / solutions from legacy to virtualized network functions (VNF).
Switching to the cloud from an on-premise network offers enormous benefits.
5G teleommunications technology is a game-changer for manufacturers
Today, globally, many mergers and acquisitions are happening in the telecom space to help companies reduce cost, gain significant market share, offer multiple services to customers, and venture into inaccessible markets.
Communication Service Providers (CSPs) the world over are seeing a sharp decline in connectivity-based voice, data, and messaging service revenues.
Mark struggles to connect from his home to deliver a crucial presentation that is due in an hour.
Basic setup to enable a functional DevOps way of working
In today’s ever-changing world of telecommunications, Communication Service Providers (CSPs) are required to operate with great flexibility to scale up, scale down, or evolve services at high speed. Additionally, there is tremendous pressure on CSPs to reduce CAPEX and OPEX through reduced equipment costs, thus making Network Virtualization inevitable. Every communication service provider will have to go down this path. With 5G around the corner, many have already started with this initiative.
This paper talks about moving toward a realistic and functional DevOps culture from current dev and ops model without creating a huge disruption in ongoing business.
5G is slated to usher in an unprecedented increase in throughput, reduction in latency, and support for high device density.
MEAN stack is a combination of technologies/frameworks put together to work seamlessly and efficiently.
In today’s age of rapid technological transformation, IoT is playing a pivotal role in bringing together all the devices and things in the world and connecting them to the internet.
In and of itself, 5G represents an entirely new generation of telecommunications technology.
As telecom networks are moving from 4G to cloud-native 5G, OEM vendors are transforming their products/solutions from legacy to Virtualized Network Functions (VNF).
Digital transformation represents a comprehensive approach of modernizing fixed and wireless networks, enabling operators to readily introduce advanced services and streamlining business processes.
The world is on edge and awaiting the rollout of 5G.
The operating model for telco operators has become extremely complex and has undergone tremendous change in the past few years.
CDOM demystified
Digital service providers need to embrace intelligent operations as one of the key differentiators by adopting and implementing an automated solution that incorporates cognitive automation, AI and machine learning, which are critical dimensions of a digital mindset.
The new-age digital service provider is being increasingly viewed as a software shop/market place by new-age consumers. Consumers like to see and access all services under one roof.
In 2018, blockchain technology got a lot of attention from enterprises across industries, including telcos.
The telecommunications industry has constantly been disrupted by the introduction of new technologies. Communications Service Providers (CSP) have to continuously adapt to changes demanded by the introduction of newer technologies.
Digital transformation represents a comprehensive approach of modernizing fixed and wireless networks, enabling operators to readily introduce advanced services and streamlining business processes.
The 5G era: Age of boundless connectivity and intelligent automation
Wipro's approach to transform from a Communication Service Provider to a Digital Service Provider
The next generation digital OSS will need to be agile, near real-time, predictive, service-aware and self-organized, and enable management of hybrid networks, demanding a revisit in the way inventory solutions need to be imagined to be future-ready.
A combination of enablers like analytics, automation, personalization, social media integration and omni-channel experience, among others, enhance customer experience.
If a customer has opted for a bundled product typical of pre-paid usage, shouldn’t he or she be able to trade unused minutes for extra text messages, video downloads or internet access in real time (or the other way around)?
Learn how Wipro and Orchestral networks are coming up with smart ways of tackling financial problems faced by small-large telcos due to ineffcient management information silos
Operators in consumer mobile business are under enormous pressure –while revenues from services are falling, high costs deter operators from reaching under-served population in far-flung areas. Operators address this limitation through multiple channel partners.
When lack of timely insight and delayed response can translate into loss of revenue you might need to switch to better data analytics system. Read more
How can a value-driven approach assess and prioritise customer experience improvement initiatives? Click here to learn more
Can CSPs exploit the fact communications services form fundamental components of platform businesses?
When 60% of the world is moving towards owning smartphones, and embracing the digital lifestyle, how should Telcos use this growth opportunity for increasing their businesses
The growth in data consumption has been growing tremendously over the past few years and are the new age Telcos ready for the big challenge?
How will the mobile ecosystem - from operator to content provider and the subscriber benefit with the exponential increase in the new age telco technologies like 4G to LTE and from LTE to the next gen? Are the telcos ready for the big change?
Technology enablement plays a crucial role in tracking customer needs that are expressed through different channels; a platform based approach will help telcos improve customer satisfaction and thereby improve revenues. It’s time for telcos to relook at Service Assurance strategy.
‘Enterprise’ and ‘escalations’ have become synonymous in telco world. With customers having greater control on their services and requests, telcos will have to deal less with the discontent amongst their enterprise customers.
How do you deal with the revenue leakage which is aggresively hitting the revenue for Telcos?
How do you evolve when standard bodies in Telcos are fastly moving towards managing non 3GPP integration and converged HetNet ecosystem?
As we look forward to a 5G enabled world, the "Connections that matter" the most are customers, employees, partners and the network. Wipro's innovative solutions and frameworks around 5G, Automation, Security, IoT, Industry 4.0, Digital and ‘New Ways of Working’ are designed to help Telecom operators to positively impact the connections that matter.
An Economist Intelligence Unit Report commissioned by Wipro
5G is an ecosystem play where multiple technologies
Fiber networks have revolutionized connectivity, uniting people across the globe with high-speed internet and fostering collaboration.
A fireside chat with industry experts
Communications Service Providers (CSP) are embracing the journey to transform into ‘Digitally driven’ Enterprises by investing in the capability to harness data to deliver better customer and service experience while evolving the cultural DNA of their organization.
The new-age digital service provider is being increasingly viewed as a software shop/market place by new-age consumers. Consumers like to see and access all services under one roof.
Learn the new drivers of adopting convergent charging which needs to be explored and understood before implementing a convergent charging model
Communications service providers (CSP) are pressured by fast-changing markets, competitors and customer expectations to transform into digital service providers. Wipro’s digital BSS business solutions help CSPs accelerate their transformation journey and leverage emerging technologies to create services that generate new B2B revenue, build agility and reduce time to market. With an end-to-end portfolio specifically designed for CSPs, Wipro helps CSPs future-proof their enterprise from the inside out.
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