Strategy
Design
Technology
We put the customer at the center of a multidisciplinary, agile approach: alignment of strategy, design, and technology around the customer journey, enabling innovation of the product service experience through iterative, incremental activations and deliver continual enterprise transformation at speed and at scale.
Customer journey engineering
Strategy
Design
Technology
Insights
Interaction
Integration
Digital transformation is not just about technology acquisition. Many companies over-emphasize technology and fail to consider the shock it may cause to employees.
Service Design is having its moment as businesses increasingly see the value of building innovative services that answer the needs of their customers.
From the factory floor to the corner office, few seem sure about how to prepare for the “future of work.”
This specialization recognizes Wipro’s deep knowledge and expertise in the utilization of Adobe Analytics to drive business growth and success to our clients around the world.
An airport is much more than a runway. It’s about connections – and not just geographic ones. It’s also about connecting people to the airport environment. Airports strive to provide valuable and seamless experiences for every passenger.
In the competitive retail industry, a key success factor for brick-and-mortar stores is ensuring that knowledgeable associates are available to provide excellent customer service.
The past few years have seen historic increases in online sales. In fact, eCommerce sales rose 32.4% in 2020 alone, the largest one-year increase ever recorded for online sales, and more than 57% of consumers now prefer to shop online. At the same time, 56.8% of the global population is now engaged on various social media platforms.
The concept of microservice architecture was first introduced in 2011, and since then, it has seen its adoption rate rise.
Our joint ‘Paperless Enterprise Solution’ transforms paper-based processes into an automated digital workflow
Creating new digital experiences using powerful content-management and eCommerce solutions.
Healthcare leaders are investing heavily in technology, as the global digital health market is projected to reach $504.4 billion by 2025.
A global pharmaceutical firm with $40 billion in annual sales had spent a decade de-emphasizing and outsourcing application development.
AIB’s Chief Digital Officer and Director, Customer Experience describe how Wipro designed and delivered a new and improved experience for mortgage customers
Developing new product ideas is vital to meeting consumer demands and staying competitive in the auto industry. A multinational automotive corporation in the Netherlands planned to strengthen its competitive edge by merging with another enterprise to expand its portfolio of distinctive, sustainable vehicles.
A top retail and business bank in the United Arab Emirates wanted to elevate its customer experience (CX) as a way to reduce customer attrition.
Introduced design-thinking methods to the leadership team allowing them to come-up with creative new solutions together.
Locations
