Improve revenue, create loyalty and reduce cost of field services for medical devices
Medical device manufacturers leverage Wipro’s Field Service Transformation solutions for connectivity, operations, information exchange, data management, upgrades, maintenance and remote repairs. The solutions maintain device functionality and integrity within the complex environment of diverse networks and interfaces. This prevents disruption in patient monitoring and management. The service also provides integration of devices with enterprise applications (such as CRM and ERP) and delivers predictive analytics-driven insights for improved field service performance. Medical device providers using the solutions ensure higher device usage leading to improved revenue, lower cost of on-going field services and increased customer loyalty.
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