Enhancing Retail Experiences with Advanced AI

What we Think

Encouraging Store Associates in an Omni Channel World

This paper talks about incentivizing store associates for their contribution to customer experience in cross-channel orders, with store as one of the key channel touch points.

The Retail Data Overload –Sifting through the Clutter

The retail industry has seen a surge in the collection of customer information, operations data and sales/ marketing data. This paper by Hari Shetty, Sr Vice President & Head- Retail & Digital Consumer Unit analyzes this data overload and provides ways in which to sift through this clutter.

Accelerating Return & Driving Efficiency in Retail

In an omni channel retail world, handling & managing return is a crucial function along with accelerated return handling, product management, highly efficient Supply Chain Management

Taking Big Data Analytics to the Front of the Checkout Line

In today’s business environment, greed for data is good. Across the world, businesses have begun to stockpile data. They understand that data is their new asset. As a consequence, data from a variety of sources such as sensors and cameras, transactions, online exhaust, social interaction, open data, historic data, production and enterprise data are being captured.